Homeowners Assistance

At Pacific City Bank, we understand that everyone goes through difficult times and that is why we are here to help. If you cannot afford your monthly mortgage payments and wish to avoid foreclosure, you may be eligible for a loan workout or modification. We determine eligibility for loan workouts on a case-by-case basis. Among other things, we will consider the value of your property and your ability (based on your current income) to make monthly mortgage payments in accordance with the workout.

If you are interested in exploring your options, you will need to provide certain financial information, including the following: your most recent paystub, list of current monthly expenses, your most recent tax return, bank statements, and a current valuation of your property (such as an appraisal report), if available.

To discuss your options to avoid foreclosure, please contact the Pacific City Bank Residential Mortgage Center at 855-305-3701.

You may also contact the Department of Housing and Urban Development (HUD) to find a HUD-certified housing counseling agency by calling 800-569-4287. Additional information is made available by HUD on its website at www.hud.gov. Your state housing finance authority may also be able to help. Please visit their website at http://www.ncsha.org/membership/HFA-members.

The Federal Equal Credit Opportunity Act prohibits creditors from discriminating against credit applicants on the basis of race, color, religion, national origin, sex, marital status, age (provided that the applicant has the capacity to enter into a binding contract); because all or part of the applicant's income derives from any public assistance program; or because the applicant has in good faith exercised any right under the Consumer Credit Protection Act. The federal agency that administers compliance with this law concerning this creditor if the Federal Deposit Insurance Corporation, Consumer Response Center, 1100 Walnut Street, Box #11, Kansas City, Missouri 64106.

Military Personnel/Servicemembers: If you or your spouse is a member of the military, please contact us immediately. The federal Servicemembers Civil Relief Act and comparable state laws afford significant protections and benefits to eligible military service personnel, including protections against foreclosure as well as interest rate relief. For additional information and to determine eligibility, please contact the Pacific City Bank Residential Mortgage Center at 855-305-3701.