Banks Never Ask That

Can You Spot a Phishing Scam?

Phishing is the most commonly reported cyber scam - we want to change that! At Pacific City Bank, we're committed to helping you spot them as an extra layer of protection for your account.

Phishing Red Flags


  • Asking for a PIN
  • Asking for SSNs
  • Sharing a "one-time code"


  • Ask to download an attachment
  • Forms to fill out
  • Misspelled words


  • Asking for addresses
  • Using scare-tactics
  • Asking for birthdays

Every day, thousands of people fall victim to fraudulent emails, texts and calls from scammers pretending to be their bank. And in this time of expanded use of online banking, the problem is only growing worse. These top 3 phishing scams are full of red flags.

Text Message

Protect your confidential info

If you receive a text message from someone claiming to be your bank asking you to sign in, or offer up your personal information, it's a scam.
Banks never ask that.


Be wary of suspicious links

Watch out for emails that ask you to click a suspicious link or provide personal information. The sender may claim to be someone from your bank, but it's a scam.
Banks never ask that.

Phone Call

Call the number on your card

Would your bank ever call you to verify your account number? No! Banks never ask that. If you're ever in doubt that the caller is legitimate, just hang up and call the bank directly at a number you trust.

Always stay alert! If you receive any suspicious email, text, or call, be sure to contact your branch or our official contact number immediately.

For more tips on how to keep phishing criminals at bay, visit American Bankers Association information page And be sure to share the information with your friends and family.